Phone System
Finding the right system to meet your businesses needs can be overwhelming, let us help you simplify the process.
COMMUNICATION IS EVERYTHING
Experiencing phone outages or outrageous service provider bills for simple services? Let us help you evaluate your options.
New Office or System Install
Our team will help you select the right systems and features, handling install, provisioning and ongoing support to meet your business needs.
Replacement & Technology Refresh
Reviewing your current system functionality and workflow, we’ll identify a new system that meets your business needs utilizing current technology.
Expanding an Existing System
Years of Experience
Drawing on our teams experience with large enterprise organizations – We take those experiences and best practices and distill them down into services economical and consumable by both the Government and SMB market in which we service.
Phone systems that meet your business needs
Two of the most common systems are described below. Let us help you decide which is the best solution for your business.
Cloud Based Phone Systems
Cloud systems allow customers to take advantage of scalability. Weather you have 2 phones or 2000 phones, generally the cloud solutions offer a wide range of options while still utilizing traditional handsets and softphones. There may be additional components such as branch survivability to allow you to stay accessible both internally and externally during an internet or cloud outage.
On-Premises Phone Systems
Although on-premises phone systems do not offer the same level of scalability or feature set, they do provide a very economical option for most small and medium businesses which generally are much more cost effective on a month to month basis. Additionally, there is no reliance on the cloud services with regards to outages or loss of internal communication during a blip in internet connectivity. Most on-premises solutions utilize SIP Trunks for outbound connectivity to the PSTN.
Features & Functionality of phone system options
Get the most out of your system with an analysis of your business workflow.
VOIP PBX SystemUnified Communications (UC)
Let our team evaluate your current phone system solution to determine the best solution (Cloud or On-Premise) services.
Unified Communication as a Service
Combined offering of phone, video, IM, meeting, fax into one single service offering.
SIP Trunks
Cutting the costs dramatically from the days of multiple POTS lines fed into your office. Scalability has dramatically improved with the migration to SIP Trunks.
Standard Features
From IVR, Call Queues, Ring & Hunt Groups, Paging/Intercom, Voicemail to Email, Fax to Email, Phonebooks, Conference Bridges, Call Park, Forward & Transfer, these offers do it all both on-premise and cloud.
Softphone Flexibility
The same features and functionality of your office handset with your cell phone anywhere you go. Get the same functionality of a desk phone without being tied to your desk.
Leading Phone Vendors
Microsoft 365 (Teams – Native and Direct Route), Grandstream, Comcast, Vonage, 8×8, etc.